Black Ursus Hero Desktop Hintergrund
FIT FOR A BEAST · S–5XL

Streetwear for Every Discipline

Strength training. Martial arts. Motorsports. And more. Designed for everyone who fights hard for what they wear.

✓ S–5XL Inclusive · ✓ On-Demand from the EU · ✓ Secure Payment · ✓ Free Shipping

Focus on Sustainability

Quality over quantity. We only produce when you order – no overproduction, no warehouse waste.

Focus on Quality & Durability

High-quality printed, carefully inspected – lasts even after hundreds of washes and intense workouts.

A Team with One Goal

Streetwear with a mission: to make you stronger, both inside and outside the gym.

New drops

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T-Shirts – S to 5XL

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Hoodies – S to 5XL

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Polo Shirts – S to 5XL

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Need to know

How can I return a product to Black Ursus?

🐻 Returns & Exchanges – Fair Play for the Crew

I want you to celebrate your new piece from Black Ursus. If something doesn’t fit or is defective, we’ll find a solution. But before you send anything back, please take two minutes to read my philosophy:
🌱 My Print-on-Demand Promise

I’m not a fast-fashion corporation with huge warehouses. Every item you order is printed exclusively and freshly for you. This protects the environment and avoids waste.


So here’s my big request to the crew: please don’t blindly order three sizes to choose from just to send two back. Before ordering, be sure to check my detailed Size Guide on the product pages. If you’re unsure, just send me a quick email at support@blackursus.at – I’m happy to advise you!
If something still goes wrong, the following rules apply:

1. Is there a quality problem? (Printing error, damaged) 🚨

Shit happens, even with the best quality control. If your hoodie or shirt has a printing error, was delivered incorrectly, or arrives damaged, I’ll take care of it immediately – and free of charge for you.
  • Here’s how: Email me within 14 days of receipt at support@blackursus.at.

  • Important: Please send 1-2 clear photos of the defect and your order number. I will check with our printer and send you a free replacement as soon as possible. Usually, you don’t even have to send the defective item back!

2. The size doesn’t fit or you don’t like it? (Cancellation) 📦

You have the legal right to return your order within 14 days of receipt without giving a reason.

  • Condition: The piece must be unworn (trying it on is of course okay!), unwashed, and in its original condition.

  • Costs: Since I am a small, independent label from Vienna and your clothing is produced on demand, I cannot (unlike large mass producers) offer free returns. You will bear the cost of return shipping yourself.

3. How the return process works 🔄


If you want to return an item, you can easily do so via our returns portal:

  • Register return: Click here to access my returns portal account.blackursus.at and log in with the email address you used when ordering.

  • Select items: Simply select the items you want to return in your order overview and provide the reason for the return.

  • If the portal doesn’t work or you have questions, you can of course email me anytime at support@blackursus.at!

  • Pack securely: Pack the unworn piece well (preferably in the original packaging).

  • Return to Vienna: Send the package, sufficiently stamped, to our returns address:
    Black Ursus E-Commerce e.U.
    Goods Receipt/Returns
    Karl-Popper-Straße 5/36
    1100 Vienna
    Austria

  • Once the package arrives and is checked, I will refund the purchase price (excluding the original shipping costs) via your original payment method. This usually takes 3–5 business days.
Stay strong!
Your Daniel from Black Ursus 🖤
How long does the delivery of my order from Black Ursus take?

🚚 Shipping & Delivery Times – Your Path to a Unique Piece

At Black Ursus, there’s no mass-produced off-the-rack merchandise. Each piece is exclusively made for you only after you place your order. This ensures uncompromising quality and is environmentally friendly, but it also means: it takes a few days longer than with the big fast-fashion giants.

⏱️ When will your piece arrive?


Usually, the delivery time is up to 10 business days for shipments to Austria and Germany. For other EU countries (e.g., France, Belgium, Netherlands, Italy), delivery can take up to 12 business days. The clock starts ticking as soon as your order is successfully received and production begins.
We always give 100% so you can rock your new fit at the gym or on the street as soon as possible. Please understand that in rare cases (e.g., extremely high order volumes after a new drop), slight delays may occur. But trust me: the wait is worth it!

🌱 Why does it take longer than at other shops?


Simply because your hoodie or shirt hasn’t been sitting in a dusty warehouse for months waiting for you. Since we use print-on-demand, there is a waiting time that doesn’t exist with conventional stock items. Your piece is printed on demand – no overproduction, no waste. Just pure quality tailored exactly to you.

📍 Where is my package? (Tracking)


As soon as your order is freshly printed and packed, it sets off on its journey. You will immediately receive a shipping confirmation with a tracking number by email. This way, you can always keep an eye on when your package will arrive.

🤝 Any questions about delivery?


I won’t leave you hanging! If you want to know where your package is or have other questions:
Just send me an email at support@blackursus.at or use our support chat right here on the site.
How can I change or update my order details at Black Ursus?

🛠️ Made a mistake? Changes to your order

Did you choose the wrong size or accidentally enter the old shipping address? No worries, it happens to the best of us. But speed is key here: changes or cancellations are only possible before production starts.

⏳ The time window is short


Since I work on a print-on-demand basis, your order is often sent to the printer shortly after you place it. Once the machines are running and your piece is being made exclusively for you, unfortunately, we can no longer stop, change, or cancel the process.

👀 Double-check at checkout


So take a few extra seconds at checkout. Carefully review your cart, compare your measurements with our size guides, and verify your address. This way, you ensure your new gear arrives smoothly and exactly as you want it.

⚡ Need to change something immediately?


If you notice a mistake right after clicking "Buy," don’t hesitate! Immediately send an email to support@blackursus.at or start a chat with our chatbot Nero. If I catch your message before printing begins, I’ll fix it for you!
Can I cancel an order at Black Ursus if I change my mind?

🛑 Changed your mind? Here’s how to cancel your order

You clicked "Buy" too soon or decided on a different design at the last second? No worries, it happens. But now you need to act very fast! Since at Black Ursus every piece is freshly and exclusively printed for you (print-on-demand), your order usually goes to the machines shortly after you place it. So there is a cancellation window, but it’s very short.
Here’s how to cancel your order in time:
  1. Contact me immediately: Send an email right away to support@blackursus.at or use our chatbot Nero.
    (Very important: Be sure to include your order number right away so we don’t waste a second!)
  2. We check the status: I’ll quickly check whether your item is already in printing or if we can still stop the process in time.
  3. You’ll get an update: We’ll get back to you immediately and let you know if the cancellation was successful.

🚨 The hard deadline (please note):


Cancellations are only possible as long as production of your unique piece has not yet started. Once the printers are running, there’s absolutely no turning back – from that point on, the piece is reserved for you. So if there’s a mistake, don’t wait, contact us immediately!
Hit us up:
Not sure or have another question? The crew is here for you:
📧 Email: support@blackursus.at
🌐 Shop: www.blackursus.at
Thank you for joining our sustainable print-on-demand journey and being part of the Black Ursus crew! 🖤🐻
How much are the shipping costs?
📦 Shipping: We deliver to all countries completely free of charge – with no minimum order value!